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Using Dropbox on Ipad2

Using Dropbox on Ipad2

DirkDenoyelle
New member | Level 2

Hi, for some reason i can't log into dropbox on my IPad2 anymore. I even reset my password (which works fine on all my other computers ), but the ipad keeps saying I'm using wrong account / password. I think it has to do with me using an old ipad and probably old OS. (9.3.5) - but as you know I can't go much higher on this device. 

It is esepcailly weird as before Dropbox never even asked me for my password after a first succesful login....

3 Replies 3

Re: Using Dropbox on Ipad2

Celeste
Dropboxer

Hi there @DirkDenoyelle, welcome to the Dropbox Community!

Currently, in order to run the Dropbox app on an iOS mobile device, you need iOS 11 or above - and so it sounds like your device does not fulfill our requirements at the moment. 

However, you can check if you are able to update your operating system here

If you are able to do this, reinstall the mobile app as well so that you have the latest and most up-to-date version.

Let me know if this helps!

 

 

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Using Dropbox on Ipad2

DirkDenoyelle
New member | Level 2

iPad two can't upgrade to iOS11 : https://support.accessdata.com/hc/en-us/articles/203389529-List-of-supported-iOS-devices

So that means I can't use that iPad fro dropbox anymore. Too bad 🙂

 

Re: Using Dropbox on Ipad2

Celeste
Dropboxer

Thank you for the update, @DirkDenoyelle!

You can always access your account via the Dropbox website on the iPad's internet browser, if that's convenient. 

If I can help with anything else let me know! :nerd:

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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