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Vault Pin notification multiple times a day

Vault Pin notification multiple times a day

peaceprop
Helpful | Level 6

After about 2 years of Dropbox Plus, I'm suddenly getting a notification on Mac OS multiple times daily to enter my Vault pin. I set up the pin I don't know how long ago, but I've never actually used Vault. Today, I finally entered the pin, the folder was empty, so I closed it. About 15 minutes later, I get the same **** notification to enter my Vault pin.

Anyone else experiencing this? I'm not sure if it's just a glitch, or if I should be concerned or what.

 

Thanks.

1 Reply 1

Re: Vault Pin notification multiple times a day

Jay
Dropboxer

Hi @peaceprop, thanks for posting on the Community!

 

Are you keeping the Dropbox site open on the Vault page? Could you forward a screenshot of the prompt you're getting to understand what you're seeing?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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