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Re: What am I supposed to do with the copied link code (Linux)?

What am I supposed to do with the copied link code (Linux)?

mauricev
Helpful | Level 7

I'm trying to install Dropbox on Linux Mint 20 (derivative of Ubuntu). I installed the package and it installed what appears to be a partial installer. When I run the app that's in the menu, it then proceeds to install the actual Dropbox. Now Dropbox appears in the system tray. The next stop is to sign in. This brings me to Firefox where I login and get a link code. I copy it. Then that's it. I'm stuck with a link code that has no place to go. Attempting to sign in again just brings me back to Firefox. 

 

1 Accepted Solution

Accepted Solutions

Re: What am I supposed to do with the copied link code (Linux)?

mauricev
Helpful | Level 7

I found a workaround. I ssh'ed into the computer and ran Dropbox on the command line as 

~/.dropbox-dist/dropbox-lnx.x86_64-114.4.426/dropbox

This causes it supply the link, which I copied and pasted into a browser (on another machine) and once that's done, it lets you pick which account and it automatically does the linking

But there seem to be two bugs here. One that the GUI version of the Dropbox installer quits after launching the browser so there's no place to paste it and incorrectly misidentifies Linux Mint as not being Ubuntu (that may even be causing the first issue).

View solution in original post

6 Replies 6

Re: What am I supposed to do with the copied link code (Linux)?

Lusil
Dropboxer
Hi there @mauricev, thanks for checking in with us. 

Could you clarify what sort of code you are given when you attempt to sign in via the desktop app?

If you get any error messages, send me a screenshot of them.

Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: What am I supposed to do with the copied link code (Linux)?

mauricev
Helpful | Level 7

like so

Screen Shot 2021-01-26 at 5.54.37 PM (1).jpg

This has nowhere to go. The installer launches the web link and then quits. It doesn't hang around for me to paste the link code in. Also, the installer thinks essentially incorrectly that I'm not running Ubuntu. That's a bug. Mint is close enough to Ubuntu that it should recognize it as that.

Re: What am I supposed to do with the copied link code (Linux)?

mauricev
Helpful | Level 7

I found a workaround. I ssh'ed into the computer and ran Dropbox on the command line as 

~/.dropbox-dist/dropbox-lnx.x86_64-114.4.426/dropbox

This causes it supply the link, which I copied and pasted into a browser (on another machine) and once that's done, it lets you pick which account and it automatically does the linking

But there seem to be two bugs here. One that the GUI version of the Dropbox installer quits after launching the browser so there's no place to paste it and incorrectly misidentifies Linux Mint as not being Ubuntu (that may even be causing the first issue).

View solution in original post

Re: What am I supposed to do with the copied link code (Linux)?

Lusil
Dropboxer
Awesome work with the troubleshooting here and for your feedback, @mauricev!

Just to make sure that we're on the same page, are you currently able to run the desktop app as per normal?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: What am I supposed to do with the copied link code (Linux)?

mauricev
Helpful | Level 7

Yes, it's running normally.

Re: What am I supposed to do with the copied link code (Linux)?

Lusil
Dropboxer
That's great to hear, @mauricev!

If anything else comes up in the future, just give us another nudge. 

In the meantime, I hope you have a wonderful rest of your week!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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