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When downloading Dropbox on my desktop I get an error "allow firewall access to DropboxUpdate.exe".

When downloading Dropbox on my desktop I get an error "allow firewall access to DropboxUpdate.exe".

salonithakur
New member | Level 2

I'm unable to install Download, showing 'allow firewall access to DropboxUpdate.exe to finish installing. I have allowed it as well. Can someone help with a step by step guide for the same?

1 Reply 1

Re: Dropbox download on desktop

Daphne
Dropboxer

Hey there @salonithakur, I hope you're well today!

 

If you haven't already, please check out some more info on how you can set up your firewall to work with the desktop app here.

 

It may be that you need to allow the other processes too.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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