When will dropbox support pure ipv6 network

[Z. Jim]

I am using Dropbox in a pure IPv6 network. But it won't connect unless I set a proxy. As Google, Facebook, Wikipedia and other popular services have deployed IPv6. I'd like to known when Dropbox will support it.

[jrvanwhy]

I'm having the same issue with a NAT64'd network. Further, setting a proxy doesn't seem to enable reliable connectivity -- connectivity sometimes works and sometimes doesn't.

[Ross_S · Accepted solution]

Hi all,

 I realise this is a slightly historic thread, but I wanted to reach out to you all with some great news, the Dropbox desktop application now supports connecttion via IPv6!

Here some further information:

The Dropbox desktop app supports connecting on networks that utilize IPv6 addressing. To use IPv6, make sure you’re using version 24.3.xx or later.

If your internal network uses IPv6 addresses, then the desktop application operates within this environment. If your network changes to using IPv4 addressing then Dropbox will continue to run.

With a dual-stack IP implementation where both IPv6 and IPv4 are available, Dropbox uses the IPv6 network by default. If IPv6 addresses are slow to resolve, the app defaults to IPv4.

Hope this helps.

[jbehrends]

Ross,

I'm running OSX Sierra and Dropbox v24.4.16 and ipv6 does not work. 

My network is native dual-stack. I tried disabling ipv4 and verified I could still reach google via ipv6, then restarted the dropbox application and it just sat there trying to connect.

[Ross_S]

Hi @jbehrends ,

I'll reach out to you by email and we'll see what's happening.

Many thanks for flagging.

[siege]

I'm running Dropbox desktop client v. 27.4.22 on macOS Sierra (10.12.5). As a test, I turned off IPv4 addressing and went IPv6 only. I have successfully connected to other IPv6 sites (Google, CNN, Apple, etc.). Dropbox refuses to move beyond "Connecting…"

I've read some of the other posts around here, and Dropbox says they have IPv6 functionality. I see no evidence of that. Even doing a host lookup only seems to yield AA records (not AAAA).

My ISP gives me native IPv6, so I don't use a proxy.

Any ideas?

[Rich]

Just mentioning @Ross_S since he's replied to these IPv6 posts in the past.

[Ross_S]

@Rich is right, I generraly come when I'm called 😄

@siege I'll reach out to you by e-mail and we'll see where the issue is. Your client should be able to connect to us via IPv6 without issue.

[siege]

Two emails sent about twelve hours ago to you, @Ross S.. I look forward to any help!

[Ross_S]

Thanks, I have them and will be in touch shortly via the email once I've investigated the logs 🙂