Where can I find my notifications on my Dropbox desktop app?

[newbie2018]

Hi, I have sync my Dropbox with a new machine and get pop ups indicating PErson A has changed or updated file A... but that notification pop up goes away too quickly for me to work out which file it is... how do I see old notificatin messages? or keep them on screen until I have gone through them?

[Lusil]

Hey @newbie2018!

You should be able to see the notifications by clicking on the Dropbox icon that’s next to your clock on your desktop. 

If you can’t see them, I’d suggest giving an advanced reinstall a shot and see if that does the trick. 

Let me know of any updates! 

[newbie2018]

thanks - the only notifications I get there are to do with upgrading dropbox - it does not list who changed which files and when

[Lusil]

Thanks for the prompt response, @newbie2018! 

Initially, please remember that you can find more info on what occurred to content in your Dropbox account by visiting your events page or the version history of a file for more specific details.

Do bear in mind though that you can also navigate to the website to check out notifications (by clicking on the bell icon that’s on the top right-hand side of your screen) too. 

Nevertheless, as a first step, I’d kindly recommend an advanced reinstall of the Dropbox desktop app to see if that does the trick. 

Do keep me posted on the matter! 

[newbie2018]

Hello, Thankyou for the reply.

I have reinstalled but the notification no longer appears - probably as it appeared once before.

I tried to test this and a pop up appears but it goes away very quickly. Nothing is shown on the notications area on the dropbox web site to indicate who changed things and / or when

[Lusil]

Thanks for the additional info on this, @newbie2018! 

Initially, are you able to see any of these changes via your events page? 

As per your concern about the notification, I’d be more than happy to send you an email to the email address associated with your Forum profile to further investigate this with you.

Let me know how you'd like to proceed! 

[newbie2018]

Hi,

Thanks for the response @Lusil. I am not able to see any of these changes via my events page

The machine that I used to syncronise had not been updated in a while and so might have been trying to catch up on the changes over the month...?

BTW I received email notications of updates to posts and you wrote

"Since the images are not the same size, it wouldn’t seem to be duplicates, but instead what the different file sizes mean..."

was this an old post?

[newbie2018]

I think the files are all updated now - I just wanted to go through the changes as the notifications popped up but the fact that they do not remain or in a place I can go through them is the main thing... but for now the files are syncronised and I'll have to go with that...

[Elixir]

Hey @newbie2018, you can find the past Dropbox notifications in Windows Action center (or in the Notifications in the MacOS). Click the Action Center on the bottom right of your taskbar (or the Notification on the top right of your MacOS). There you should find the previous notifications unless you cleared/interacted with them. 

[newbie2018]

Hi @Elixir

 I am using windows 10 and do not see any notifications in that window - I only see changes that I made.... which is why it is confusing... maybe due to timeframe since I lasy sync my machine it is jusy popping up all changes so quickly?

I just wanted to enable or set the notifications to lasat longer so I can review them