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Where can I find my notifications on my Dropbox desktop app?

Where can I find my notifications on my Dropbox desktop app?

newbie2018
Explorer | Level 3

Hi, I have sync my Dropbox with a new machine and get pop ups indicating PErson A has changed or updated file A... but that notification pop up goes away too quickly for me to work out which file it is... how do I see old notificatin messages? or keep them on screen until I have gone through them?

1 Accepted Solution

Accepted Solutions

Re: notification timeout

Elixir
Super User

I am afraid the old notifications are cleared somehow then. Note that the old notifications prior to Dropbox installation on your new computer won't show up there. But the notifications arrives after the Dropbox installation will be there. If you want to have a look at the older changes, you can see them in the Dropbox Events page

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12 Replies 12

Re: notification timeout

Lusil
Dropboxer
 
You should be able to see the notifications by clicking on the Dropbox icon that’s next to your clock on your desktop
 
If you can’t see them, I’d suggest giving an advanced reinstall a shot and see if that does the trick. 
 
Let me know of any updates! :upside_down:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: notification timeout

newbie2018
Explorer | Level 3

thanks - the only notifications I get there are to do with upgrading dropbox - it does not list who changed which files and when

Re: notification timeout

Lusil
Dropboxer
Thanks for the prompt response, @newbie2018
 
Initially, please remember that you can find more info on what occurred to content in your Dropbox account by visiting your events page or the version history of a file for more specific details.
 
Do bear in mind though that you can also navigate to the website to check out notifications (by clicking on the bell icon that’s on the top right-hand side of your screen) too. 
 
Nevertheless, as a first step, I’d kindly recommend an advanced reinstall of the Dropbox desktop app to see if that does the trick. 
 
Do keep me posted on the matter! :nerd:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: notification timeout

newbie2018
Explorer | Level 3

Hello, Thankyou for the reply.

 

I have reinstalled but the notification no longer appears - probably as it appeared once before.

I tried to test this and a pop up appears but it goes away very quickly. Nothing is shown on the notications area on the dropbox web site to indicate who changed things and / or when

Re: notification timeout

Lusil
Dropboxer
Thanks for the additional info on this, @newbie2018
 
Initially, are you able to see any of these changes via your events page
 
As per your concern about the notification, I’d be more than happy to send you an email to the email address associated with your Forum profile to further investigate this with you.
 
Let me know how you'd like to proceed! :grin:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: notification timeout

newbie2018
Explorer | Level 3

Hi,

 
Thanks for the response @Lusil. I am not able to see any of these changes via my events page
 
The machine that I used to syncronise had not been updated in a while and so might have been trying to catch up on the changes over the month...?
 
BTW I received email notications of updates to posts and you wrote
"Since the images are not the same size, it wouldn’t seem to be duplicates, but instead what the different file sizes mean..."
 
was this an old post?

 

Re: notification timeout

newbie2018
Explorer | Level 3

I think the files are all updated now - I just wanted to go through the changes as the notifications popped up but the fact that they do not remain or in a place I can go through them is the main thing... but for now the files are syncronised and I'll have to go with that...

Re: notification timeout

Elixir
Super User

Hey @newbie2018, you can find the past Dropbox notifications in Windows Action center (or in the Notifications in the MacOS). Click the Action Center on the bottom right of your taskbar (or the Notification on the top right of your MacOS). There you should find the previous notifications unless you cleared/interacted with them. 

 

Dropbox_notifications.png

 

2018-08-17 at 5.04 PM.png

Re: notification timeout

newbie2018
Explorer | Level 3
 
Hi @Elixir
 
 
 
 
 I am using windows 10 and do not see any notifications in that window - I only see changes that I made.... which is why it is confusing... maybe due to timeframe since I lasy sync my machine it is jusy popping up all changes so quickly?
I just wanted to enable or set the notifications to lasat longer so I can review them
 
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