when I go to the dropbox icon in the system's tray, it doesn't have a check, and shows a box with Up to Date and the version number, but I don't get the recently updated box (or any box) with the gear in it.
If you single-click that icon you should see the Dropbox window appear, with the gear in the upper-right corner.
Also, the check mark no longer appears on the Dropbox icon. The screenshots shown in previous replies are out of date.
thank you so much for this valuable information, i was like where the hell is this gear wheel, it's just not user friendly, screen shots worked a treat
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I cannot find the gear icon. Where is it hidden?
You didn't offer any specifics as to what tools you're currently using, such as; operating system or what type of device (eg: computer, phone or tablet).
As Mark has pointed out... if you read through this entire thread, you'll find 5-different posts with screenshots showing where to find the gear icon.
Please be aware that the gear icon is only visible when you're using the Dropbox Desktop Client.
After locating the Dropbox Icon, click on it and you'll see the gear icon in the upper right-corner of the Dropbox pop-up window.
If above didn't help you, please do as Mark suggested by giving more information to us so we can assist you further (consider posting a screenshot so we can see what you're viewing minus any sensitive info).
I'm listing the Help Center articles below for your convenience, this way you can read them at your leisure.
HELP CENTER ARTICLES:
Hi. I have the Dropbox app. I have clicked the dropbox icon in the system tray. A window comes up. But there is no gearbox in the upper right hand corner of the window that has opened up. I am running on Windows 10. Thanks.
I am trying to paste a screen shot, but every time I try, I get the message, "An unexpected error has occurred" with no explanation about what has gone wrong
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!