when I go to the dropbox icon in the system's tray, it doesn't have a check, and shows a box with Up to Date and the version number, but I don't get the recently updated box (or any box) with the gear in it.
If you single-click that icon you should see the Dropbox window appear, with the gear in the upper-right corner.
Also, the check mark no longer appears on the Dropbox icon. The screenshots shown in previous replies are out of date.
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I cannot find the gear icon. Where is it hidden?
You didn't offer any specifics as to what tools you're currently using, such as; operating system or what type of device (eg: computer, phone or tablet).
As Mark has pointed out... if you read through this entire thread, you'll find 5-different posts with screenshots showing where to find the gear icon.
Please be aware that the gear icon is only visible when you're using the Dropbox Desktop Client.
After locating the Dropbox Icon, click on it and you'll see the gear icon in the upper right-corner of the Dropbox pop-up window.
If above didn't help you, please do as Mark suggested by giving more information to us so we can assist you further (consider posting a screenshot so we can see what you're viewing minus any sensitive info).
I'm listing the Help Center articles below for your convenience, this way you can read them at your leisure.
HELP CENTER ARTICLES:
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
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