Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Anyone know where to find the gear icon on Dropbox?
judyc wrote:
when I go to the dropbox icon in the system's tray, it doesn't have a check, and shows a box with Up to Date and the version number, but I don't get the recently updated box (or any box) with the gear in it.
If you single-click that icon you should see the Dropbox window appear, with the gear in the upper-right corner.
Also, the check mark no longer appears on the Dropbox icon. The screenshots shown in previous replies are out of date.
Dang brilliant Alicia E. !!! How did you ever find that blasted little "gear"? Good job!
Thanks,
Ward Overall
thank you so much for this valuable information, i was like where the hell is this gear wheel, it's just not user friendly, screen shots worked a treat
I cannot find the gear icon. Where is it hidden?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
@CarolynMello wrote:
I cannot find the gear icon. Where is it hidden?
Hello, @CarolynMello...
You didn't offer any specifics as to what tools you're currently using, such as; operating system or what type of device (eg: computer, phone or tablet).
As Mark has pointed out... if you read through this entire thread, you'll find 5-different posts with screenshots showing where to find the gear icon.
Please be aware that the gear icon is only visible when you're using the Dropbox Desktop Client.
If you have the Dropbox Desktop Client installed on your computer, then look for the Dropbox Icon in your system tray or menu bar (view directions - be sure to choose your operating system).
After locating the Dropbox Icon, click on it and you'll see the gear icon in the upper right-corner of the Dropbox pop-up window.
If above didn't help you, please do as Mark suggested by giving more information to us so we can assist you further (consider posting a screenshot so we can see what you're viewing minus any sensitive info).
I'm listing the Help Center articles below for your convenience, this way you can read them at your leisure.
HELP CENTER ARTICLES:
Most helpful. I did not know what the systems tray was or where it was. Thanks you
Hi. I have the Dropbox app. I have clicked the dropbox icon in the system tray. A window comes up. But there is no gearbox in the upper right hand corner of the window that has opened up. I am running on Windows 10. Thanks.
It's this icon...
I am trying to paste a screen shot, but every time I try, I get the message, "An unexpected error has occurred" with no explanation about what has gone wrong
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!