I open Dropbox and use it it Fine I go away and wakeup PC and I get a white screen and to use task manager to stop Dropbox and then restart Dropbox.
Also since installing drop box it sometimes crashes and get blue screen saying we are sending info you may restart in a moment?
All seems to revolve around installing dropbox?
Thanks for reply.
a number appears 119.4.1772
No I have not reinstalled it is that what you are suggesting I do? Will I have to reinvite for them to see files ? Thank you for your help
Hey @Markatoxford, yes, if you could re-install that would be great!
As for the syncing, you wouldn't need to start from scratch, since the app would only re-index any changes.
Let me know if the behavior is different after those steps.
Still odd. If I do not close down Dropbox and go away when I wake up the PC it has a white screen. I have to go to task manager and close drop box and all is well? and then open Dropbox again. If when I have finished using dropbox I close it and go away and then open PC all is ok? I did reinstall it. Is it anything to do with 64bit Win 10 as dropbox is 32bit?
Hey @Markatoxford, thank you for the details!
Can I ask for a screenshot of the white screen you see on your end?
Keep me posted!
the screen shot is just a blank white screen nothing more of less? so take any white space and that's what the whole screen is like? BUT i will double check next time it happens.. Than you
Just comeback and it is just a blank white screen NOTHING else.. screen shot will just white.. same thing task manage and shut down drop box and all ok?
Can you try disabling your antivirus, firewall, security program, proxy or VPN, and see if the issue remains?
Also, if you connect on a different WiFi, does the app behave the same way?
Let me know what you find!
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