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Why can't I log onto regular Dropbox from my desktop?

Why can't I log onto regular Dropbox from my desktop?

steve t.5
Collaborator | Level 9

Suddenly I can't log into Dropbox on my desktop PC. Every attempt forces me into a page that wants me to buy Dropbox Business, which I have no interest in doing. 

What's going on?

1 Accepted Solution

Accepted Solutions

Re: Why can't I log onto regular Dropbox from my desktop?

steve t.5
Collaborator | Level 9

The problem subsequently corrected itself, but it was a full-page ad to buy Dropbox Business. 

View solution in original post

3 Replies 3

Re: Why can't I log onto regular Dropbox from my desktop?

Lusil
Dropboxer

Hi there @steve t.5, thanks for reaching out.

I'd be more than happy to help, I'll just need a bit more info to have a better understanding of what you're seeing.

For this reason, could you send me a screenshot of the prompt in question?

Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Why can't I log onto regular Dropbox from my desktop?

steve t.5
Collaborator | Level 9

The problem subsequently corrected itself, but it was a full-page ad to buy Dropbox Business. 

View solution in original post

Re: Why can't I log onto regular Dropbox from my desktop?

Lusil
Dropboxer

Glad to hear that it's not appearing for you anymore, @steve t.5:slight_smile:

If anything else comes up or you have any other questions, just give us a shout. 

In the meantime, have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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