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Why do so many need help with self-help & Cust. Help to fix needless problems w/poor solutions?

frustratedagain New member | Level 2
New member | Level 2

Why do so many people need help with Cust. Help to fix needless problems with simple solutions that should work but don't work well ?

2 Replies 2

Re: Why do so many need help with self-help & Cust. Help to fix needless problems w/poor solutio

Super User II
Super User II

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Re: Why do so many need help with self-help & Cust. Help to fix needless problems w/poor solutio

ntexeira New member | Level 2
New member | Level 2

Just like computers, humans are fallible.

Just like any human attempting to learn a new (to them) software application or any new language or any new endeavor, the human entity sometimes needs to be led by the hand.

Seems to me that anyone who feels that people are asking stupid questions, should take the initiative and ask how we could help them get over the initial learning curve.

My question to you frustratedagain is:

     why didn't you learn how to deal with this problem when you were orginally frustrated?

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