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Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this message..

Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this message..

lulu3
Explorer | Level 3

 

Hi guys,

 

Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this message..?

 

Screen Shot 2021-02-18 at 4.31.39 PM.png

3 Replies 3

Re: Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this messa

Здравко
Super Collaborator | Level 20

Hi @lulu3,

🤔 'The item "Dropbox" can't be moved to the Trash because it's open.' 🧐 What this could mean?...

Ah... Take a look on upper right corner of the screen! 😜 Next to the Bluetooth symbol. Isn't that the Dropbox application symbol, indicating that Dropbox is running?! Just quit the application. 😉

Hope this helps.

Re: Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this messa

lulu3
Explorer | Level 3

thanks but didn't work 

Re: Why every time I attempt to delete the Desktop Dropbox App from my MacBook Pro, I get this messa

Lusil
Dropboxer
Hey @lulu3, if you don't want the desktop app or the Dropbox folder on your computer, try going through the steps to uninstalling it.

Once you do, and you still encounter that error message, try closing other third party apps, like security software or antivirus, before attempting to delete the Dropbox folder again. 

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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  • User avatar
    Lusil Dropboxer
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    lulu3 Explorer | Level 3
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    Здравко Super Collaborator | Level 20
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