cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why is Dropbox for Mac using so much memory?

Why is Dropbox for Mac using so much memory?

512kilobytes
Explorer | Level 4

Why is the new version of Dropbox using so much memory on my mac?

Screenshot 2019-08-21 17.52.58.png

Currently Dropbox is using 258.9 MB of memory.

I don't use Smart Sync.

I don't have more than 300,000 files synced to my mac.

I don't use the desktop app or want to use it, I use the standard Dropbox app that lives in the Menubar.

I don't use 'Selective Sync'

Dropbox version: 79.4.143
macOS High Sierra version: 10.13.4

16 Replies 16

Re: Why is Dropbox for Mac using so much memory?

Здравко
Super Collaborator | Level 20

@512kilobytes wrote:

...

I don't use the desktop app or want to use it, I use the standard Dropbox app that lives in the Menubar.

...


Hi @512kilobytes,

Just one note: You use the desktop application in fact! :wink::grinning: You are talking for same thing. There is only one application.

Hope this cast some light. :wink:

Re: Why is Dropbox for Mac using so much memory?

512kilobytes
Explorer | Level 4

There is also a Desktop app that is different from the standard Dropbox app that lives in the menubar. (see link below)

https://www.dropbox.com/desktopapp

Re: Why is Dropbox for Mac using so much memory?

Здравко
Super Collaborator | Level 20

Hi @512kilobytes,

Yes, there are different versions of Dropbox application. Generally You have to use only one instance! This same application can provide different ways to access the files in sync. :wink:
On the question why so much memory is engaged I don't know. I'm an user like you.

Good luck.

Re: Why is Dropbox for Mac using so much memory?

Lusil
Dropboxer

Hey there @512kilobytes,

Indeed, as @Здравко mentions, the new desktop app and the one you're referring to is one and the same.

If you find that the desktop app is using a lot of CPU or RAM on your computer, you can check out this article - although from what I understand, you already have. Awesome work!

In any case, I'd be more than happy to share your thoughts about the new desktop app with the dev team. 

If you have any other questions, please don't hesitate to get back to us. Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Why is Dropbox for Mac using so much memory?

512kilobytes
Explorer | Level 4

Hi @Lusil,

I don't like the new desktop app it uses far too much memory.

I don't want or like any of the new features the new desktop app offers.

All I want are my files to sync in the background.

 

Re: Why is Dropbox for Mac using so much memory?

Здравко
Super Collaborator | Level 20

Turn off "" from your settings and install the stable release. :wink:

Re: Why is Dropbox for Mac using so much memory?

512kilobytes
Explorer | Level 4

I don't see "Early releases" in settings.

Re: Why is Dropbox for Mac using so much memory?

Здравко
Super Collaborator | Level 20

Did you click the link? :wink:

Re: Why is Dropbox for Mac using so much memory?

512kilobytes
Explorer | Level 4

Sorry I thought you meant settings in the Dropbox app 🙂

I clicked the link and "Early releases" setting was already off (see screenshot below)

Screenshot 2019-08-21 20.18.20.png

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    kamonlai New member | Level 2
  • User avatar
    Здравко Super Collaborator | Level 20
  • User avatar
    cotfas New member | Level 2
  • User avatar
    Lusil Dropboxer
What do Dropbox user levels mean?
Need more support?