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Why is the the pen icon for using the Apple Pencil inactive on the iPad Paper app?

Why is the the pen icon for using the Apple Pencil inactive on the iPad Paper app?

SlimPeek
Explorer | Level 3

Hi there. I'm on iPad OS 14.5.1 and the pen icon on the right end of the tools above the keyboard is constantly disabled. Is there a reason for it to be like this? I saw a previous thread that was somehow marked as "Solved" but it's not the case as I'm still experiencing the issue a year later.

 

 IMG_1E5F9C11A31D-1.jpeg

1 Reply 1

Re: Why is the the pen icon for using the Apple Pencil inactive on the iPad Paper app?

Walter
Dropboxer
Hey there @SlimPeek, thanks for using Paper and posting on our Community!

From what I gather, you must be referring to this discussion

Have you tried uninstalling and re-installing our mobile app anew on your iPad as mentioned there?

Keep me posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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