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Why won't DropBox download onto my computer?

Why won't DropBox download onto my computer?

Kathryn S.7
New member | Level 1

DropBox simply won't download onto my computer. The Installer will start and then say the download failed. Also, I can't open Dropbox.com on any browser other than Safari.

6 Replies 6

Re: Why won't DropBox download onto my computer?

Rich
Super User II

Try the offline installer. (I'm including all clients for completeness).

Windows [Standard installer] [Offline installer]

Mac OS X [Standard installer] Offline installer

Linux [x86_64 offline installer] [x86 offline installer]

Re: Why won't DropBox download onto my computer?

Tanesha B.
New member | Level 1

Desktop version will not download.  I keep getting an error message stating that my computer is offline.  I tried the offline installer and still get the same message.

Re: Why won't DropBox download onto my computer?

Rich
Super User II

Temporarily disable any antivirus or firewall software and try again.

Re: Why won't DropBox download onto my computer?

Tanesha B.
New member | Level 1

Still didn't work.

Re: Why won't DropBox download onto my computer?

Allie W.1
New member | Level 1

I have the same problem. I've tried several times with the offline and regular and neither will work.

Re: Why won't DropBox download onto my computer?

Michelle M.31
New member | Level 1

Every single time I want to download a new file, I get an error message 403 that says I need to sign in.  I am signed in.  It still won't download and I can't get it to open and save it somewhere else.  I don't understand why it won't download.  It's a simple audio file. 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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  • User avatar
    Michelle M.31 New member | Level 1
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    Allie W.1 New member | Level 1
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    Tanesha B. New member | Level 1
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    Rich Super User II
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