cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Win10 Dropbox App: OpenGL bug

Win10 Dropbox App: OpenGL bug

damnation
Helpful | Level 5

Hi,

 

just had this error as seen in the screenshot. Dropbox then went ahead and restarted itself and it works, but posting this here just in case.

 

Windows: windows 10, 2004

PC: Lenovo T450

Dropbox: 107.4.443

 

P.S.: It's not possible to find an actual support email/chat feature. don't think it's the best way to have to post in a community forum where there is not even a subforum for the Dropbox app or bug reports.dropbox.PNG

1 Accepted Solution

Accepted Solutions

Re: Win10 Dropbox App: OpenGL bug

damnation
Helpful | Level 5

As I said, the app restarted itself and it was ok.

I wanted to document this bug here, so the engineers can do something about it or at least look into it.

 

If it appears again I will reinstall the app. Thanks.

View solution in original post

4 Replies 4

Re: Win10 Dropbox App: OpenGL bug

Jay
Dropboxer

Hi @damnation, thanks for messaging today!

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Win10 Dropbox App: OpenGL bug

damnation
Helpful | Level 5

As I said, the app restarted itself and it was ok.

I wanted to document this bug here, so the engineers can do something about it or at least look into it.

 

If it appears again I will reinstall the app. Thanks.

View solution in original post

Re: Win10 Dropbox App: OpenGL bug

alexusman
New member | Level 2

I am also facing the same issue, If you found any solution Please let me know, Thanks in Advance ❤️

Re: Win10 Dropbox App: OpenGL bug

Walter
Dropboxer

Sorry for the late reply @alexusman; are you still having issues with this?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?