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Windows 10 Update completed and cannot start Dropbox

Windows 10 Update completed and cannot start Dropbox

cad55ken
New member | Level 2

Cannot start Dropbox after Windows 10 Upgrade just finished

 

1 Reply 1

Re: Windows 10 Update completed and cannot start Dropbox

Walter
Dropboxer

Hey there @cad55ken - sorry to hear about this.

From what I understand you're having an issue where you can't start the desktop app on your recently updated Windows 10 device - correct me if I'm wrong please.

In order for me to investigate, I'll need to get and analyze the full error log that corresponds to the error message pop-up you're getting - if you're not getting any at all do let me know please. 

You can obtain the full text of the error by clicking on the blue link within the error message pop-up. This will open a file with the full text of the error. Please copy and paste the text in your next response here.

Thanks a lot and I look forward to your answer with the error log.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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