cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Windows 10 does not sync any file

Windows 10 does not sync any file

kevin-w
Helpful | Level 5

Hello all

I cannot see any synced folder in my folder called Dropbox.
This is the only content of the folder:

kevin-w_0-1618161611681.png

This is the image of the application:

kevin-w_1-1618161735040.png

These are my sync settings:

kevin-w_2-1618162086750.png

(No selective sync at the moment)

 

The system information are:
- Windows 10: Version 10.0.19042 Build 19042

- Dropbox Version: v120.3.4579
- Microsoft Firewall, Antivirus, etc.
- Allowed Dropbox through Windows Firewall


I tried the following steps up to now:
- Tried notebook restart
- Tried "Fix Hardlinks"
- Tried "Fix Permissions"
- Sync Issues are empty
- Tried uninstall/reinstall

- Login/Logout
- Tried selective sync, has not worked
- Tried the steps from: Is Dropbox Not Syncing in Windows 10? Here’s How to Fix It! (minitool.com) (also the advanced section)

At the moment I am really frustrated, because all my important data is on Dropbox and I cannot use it properly 😞
 

3 Replies 3

Re: Windows 10 does not sync any file

Rich
Super User II

@kevin-w wrote:

I cannot see any synced folder in my folder called Dropbox. ... At the moment I am really frustrated, because all my important data is on Dropbox and I cannot use it properly


Sounds like you're not signed into the correct account, and that you've signed in to an account that's empty. Make sure the email address you used to sign in to the app is the same as the email address shown in your account settings.

Re: Windows 10 does not sync any file

kevin-w
Helpful | Level 5

I waited for ~60 minutes and installed the "Dropbox for S mode" it started to sync now.
If it was the installation of the app or waiting for more than 60 minutes I don't know.

Re: Windows 10 does not sync any file

kevin-w
Helpful | Level 5

Hi @Rich thanks for your advice, it worked now (see my answer).

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    kevin-w Helpful | Level 5
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?