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Windows Security detects Dropbox accessing my Personal Windows folders ...

Windows Security detects Dropbox accessing my Personal Windows folders ...

JoscTr
New member | Level 2

I have enabled Windows Security Protected folder access on all my personal Windows folders, e.g. Music, Favorites. Now Windows Security detects Dropbox trying to access those folders and blocks that, giving a notification about it. 

Why is Dropbox engaging in this suspicious behaviour?

Of course I want Dropbox to stop doing this. Is this something I can configere?

Thanks.

4 Replies 4

Re: Windows Security detects Dropbox accessing my Personal Windows folders ...

Daphne
Dropboxer

Hey @JoscTr, thanks for reaching out to us here!

That does sound strange indeed. Do you perhaps have any symlinks within your Dropbox folder pointing to files in external locations?

If you'd like to check this, the steps to do so are outlined in point 7 here.

Also, would you mind sharing a little more info on what was reported by Windows Security?

Let me know and we can take it from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Windows Security detects Dropbox accessing my Personal Windows folders ...

JoscTr
New member | Level 2

Hello Daphne, that is a prompt pick up of my call!

I do not know what symlinks are. I am not an experienced Dropbox user. Installed it for the first time. Changed its folder location and that's it.

However, I have turned on in Windows Security a feature that is not default which does some extra protection. Also note that I am on the slow preview ring, so this might be something new. Nevertheless it surprises me that Dropbox tries to access those folders, as I can't think of any reason why it should. As you can see in the list, it tries it rather frequently.

Refer the attached photos.

Thanks for your attention.

Edited by moderatorEdited by moderatorEdited by moderatorEdited by moderatorEdited by moderatorEdited by moderator

Re: Windows Security detects Dropbox accessing my Personal Windows folders ...

Daphne
Dropboxer

Thanks for those screenshots @JoscTr!

So we can have a look into some more specific details, I've sent you a message to the email linked with your profile through our Support channel.

If you'd like to look further into this with me, when you have the chance please just check your inbox for my message.

Looking forward to hearing back from you!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Windows Security detects Dropbox accessing my Personal Windows folders ...

JoscTr
New member | Level 2

Sure, issues are there to be solved. Have responded to your email. 

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Top contributors to this post

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    JoscTr New member | Level 2
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    Daphne Dropboxer
What do Dropbox user levels mean?
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