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Word files: gaps between words are gone

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Word files: gaps between words are gone

Explorer | Level 4

I changed and saved my word document on my work PC, came home and open this file on my home laptop. And it that document some gaps between words are gone: some phrases beginlikethat. And it happens, again and again, times to time. It's really weird and I have no idea how to fix it.

1 Accepted Solution

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Re: Word files: gaps between words are gone

Super User II
Super User II

Dropbox simply doesnt have the capability to change files.

That has to be from Microsoft's side (either a version issue, not having the right fonts etc.) OR opening it in Word Online which is a very scaled back version of the full client. If its in Word online on the Dropbox website log a ticket.


 


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5 Replies 5
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Re: Word files: gaps between words are gone

Super User II
Super User II

Thats unfortuanetly nothing to do with Dropbox - Dropbox is simply like a USB pen in that it moves a file from A -> B.

You need to speak to Microsoft for help, but, my guess is that the issue is in different versions of Word being used.


 


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Re: Word files: gaps between words are gone

Explorer | Level 4

The same Office 365. No any problems with documents moving by USB-flash or mail. The same problem only with word files in Dropbox last 2-3 years on different computers. And there are online soft to change word/excel files in Dropbox. I used Dropbox at least 7 years and the only first couple of years it was "like a USB pen".  It's a really complicated software now with a lot of synchronization, versioning and other software integration. 

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Re: Word files: gaps between words are gone

Explorer | Level 4

I forgot to mention that without opening online documents were fine and I just gave up to use DB online word-file redactor, but now, it happens each time, when I or people in files share opened files in different computers.

Highlighted

Re: Word files: gaps between words are gone

Super User II
Super User II

Dropbox simply doesnt have the capability to change files.

That has to be from Microsoft's side (either a version issue, not having the right fonts etc.) OR opening it in Word Online which is a very scaled back version of the full client. If its in Word online on the Dropbox website log a ticket.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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Re: Word files: gaps between words are gone

Super User II
Super User II

@Sergey_G wrote:

... and I just gave up to use DB online word-file redactor ...


That's Microsoft's Word Online; not Dropbox's. As Mark indicated, if you're opening the files and making changes in Word Online, you will see differences when you later open the file in a desktop version of Word. They're not the same program.

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