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Your computer is not supported message on Windows 7 32bit

Your computer is not supported message on Windows 7 32bit

BozaPlut
New member | Level 2

Hello to all members!

 

I am sorry for any gramatic mistakes, because english is not my native language.

 

The system in question is Windows 7 ver 6.1 32 bit

I started having troubles with my dropbox since few days ago. It stopped sinchronizing and then I decided to reinstall it.

After reinstall it asked me to sign in, but when i fill in account information it says that my computer is not supported.

 

What happened? What can be done to resolve this issue?

 

On my other Windows 7 computer it seems to be working fine, and it is stated on webpage that it supports Windows 7 systems...

 

Thank you for your time and suggestions in advance!

3 Replies 3

Re: Your computer is not supported message on Windows 7 32bit

Mark
Super User II

Have you made sure Windows has all necessary updates on it?


 


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Re: Your computer is not supported message on Windows 7 32bit

BozaPlut
New member | Level 2

Hello,

 

All important updates are installed (automatically), except few optional ones...

 

Should I install all optional updates?

 

Best regards.

Re: Your computer is not supported message on Windows 7 32bit

Jay
Dropboxer
Hi @BozaPlut, could you check that the Dropbox installer isn't trying to run in compatibility mode?

Could you forward a screenshot showing the error you're getting so we can assist further? Thanks!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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