cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

adding my dropbox account to my new computer so I don't have to go to dropbox.com every time I want

adding my dropbox account to my new computer so I don't have to go to dropbox.com every time I want

gwintz
New member | Level 2

Hi

I would like to add my old Dropbox to my new Mac Air. I have followed online instructions to download. It is on my file folder (Dropbox) but with only two documents 1) Getting started pdf and url. I can go to file search and find my old Dropbox. In addition, I can not find all the files that were on my old MacBook Pro.
I may have other accounts but I am unable to see or access them.
Please advise.

1 Accepted Solution

Accepted Solutions

Re: adding my dropbox account to my new computer so I don't have to go to dropbox.com every time I w

Walter
Dropboxer

Hey there @gwintz  - how are you today?

It sounds like you created a new account instead of migrating your old one to your new device. 

If you wish to re-install the Dropbox software and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.

For example, if your old Dropbox folder was added to: C:\Desktop\Dropbox you would need to choose C:\Desktop and the client will try and create a new Dropbox folder. If you're connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.

Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies.

I hope this information helps and please let me know what you find!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1

Re: adding my dropbox account to my new computer so I don't have to go to dropbox.com every time I w

Walter
Dropboxer

Hey there @gwintz  - how are you today?

It sounds like you created a new account instead of migrating your old one to your new device. 

If you wish to re-install the Dropbox software and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.

For example, if your old Dropbox folder was added to: C:\Desktop\Dropbox you would need to choose C:\Desktop and the client will try and create a new Dropbox folder. If you're connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.

Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies.

I hope this information helps and please let me know what you find!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
What do Dropbox user levels mean?
Need more support?