cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

app indicator in Enlightenment desktop only semi-functional

New member | Level 2
New member | Level 2

When i run dropbox (on Ubuntu 19.04), and the Enlightenment desktop environment, the systray icon doesn't "finish" appearing. Dropbox itself appears to be running just fine, but the icon only gives limited functionality. Instead of the usual icon, it's a warning icon (white triangle with an exclamation mark), and the only options when clicking on it are preferences, help, and quit dropbox (as well as a greyed-out "connecting..." header). If i use Gnome instead of Enlightenment, the regular icon shows up, and the full menu appears when clicking on it. If i quit dropbox and start it from the command line with "dropbox start" i do get a warning: libappindicator-WARNING **: 12:30:00.275: Unable to connect to the Notification Watcher: GDBus.Error:org.kde.StatusNotifierWatcher.Item.AlreadyRegistered: Any ideas on how to get a fully functioning systray menu? Thanks!

1 Reply 1
Highlighted

Re: app indicator in Enlightenment desktop only semi-functional

Dropboxer
Dropboxer

Hi there @iestynapmwg, welcome to the Community!

In order to ensure you have a fully functioning systray menu, have a look to confirm your device fulfills all of the system requirements in order to run the Dropbox desktop app. 

GNOME Classic and GNOME shell are both supported desktop environments (the latter of which may need the TopIcons extension in order to get the tray icon) and so it is expected that the app and icons will function smoothly when you are using this method.

You can also review the available commands for running the app "headless", here.

Let me know if this helps!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?