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brother printer/scanner cannot upload scanned document

brother printer/scanner cannot upload scanned document

borea_usinece
New member | Level 2

it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail. Does dropbox have server down or any upgrades happen in last 24-48h???

 

And no, my space it not full (48%) and I can login into my account from computer.

 

JC

1 Reply 1

Re: brother printer/scanner cannot upload scanned document

Rich
Super User II

@borea_usinece wrote:

it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail.


Is this using a funciton that's built-in to the scanner? If so, you'll need to reach out to Brother for assistance. Brother would have created their own connection to Dropbox using the Dropbox API, and only Brother would be able to support that.

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