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can't login from safari (iOS 10)

can't login from safari (iOS 10)

Clayton K.1
Explorer | Level 4

I saw another post regarding iOS 9.35; I have EXACTLY the same problem described there.

 

I have an older ipad which is maxed out at iOS 10. Safari is unable to login to DropBox. I get dropboxcaptcha.com error message. This is the case whether trying to use the original app (which uses Dropbox for syncing) or whether I attempt to log in to Dropbox directly. 

I'm completely stuck. 

1 Reply 1

Re: can't login from safari (iOS 10)

Walter
Dropboxer
Hey @Clayton K.1, sorry to hear you're having issues with this.

For our mobile app on iOS, you'll need to be on iOS 12 or later, I guess you already knew that though. 

When it comes to the web browsers you're using, note that our website works best on the two most recent versions of the supported browsers.

If you're getting an error when using Safari, I'd assume that it's probably due to the version (and age) of the browser itself.

I hope this helps to some extent.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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