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change user on desktop app (PC Win 10)

change user on desktop app (PC Win 10)

ajs4files
Explorer | Level 4

I have two accounts, and have recently transferred most of my files from one to another where I have more storage. Unfortunately, that is not the account that exists in my desktop app, and thus my files aren't syncing properly. As a precaution, I copied all my current files to a separate desktop folder, but I don't want to work on any of them until I get the sync linked to the correct account. So far, I have tried logging out of my old account and reinstalling the desktop app. The old account had a temporary larger storage space, but that has expired.

 

How do I change the linked account on my desktop? Do I have to uninstall the app and delete my old account and then reinstall the app with the second account the only one active?

 

I don't want to work on any of those files until I can sort out the sync problem.

1 Accepted Solution

Accepted Solutions

Re: change user on desktop app (PC Win 10)

Mark
Super User II

Hi @ajs4files 

 

You need to :

 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Re: change user on desktop app (PC Win 10)

Mark
Super User II

Hi @ajs4files 

 

You need to :

 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: change user on desktop app (PC Win 10)

ajs4files
Explorer | Level 4

I think this finally did it! It looks like all the important stuff is now accessible and I have the right account linked to the desktop app. Thanks a lot!

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    ajs4files Explorer | Level 4
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
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