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desktop

fta12
Explorer | Level 3

Hello,

I just downloaded drop box to send one single file and all of sudden all my work from my desktop is gone. All my files and photos and I am very upset. Please could someone tell me how to get rid of drop box on my desktop and for it to put everything back. I am very angry.

5 Replies 5

Re: desktop

Rich
Super User II

@fta12 wrote:

I just downloaded drop box to send one single file and all of sudden all my work from my desktop is gone.


You enabled the computer backup feature during the installation.

 

Re: desktop

fta12
Explorer | Level 3

Hi rich, thank you for your help however this page has kept popping up for me but when i open my preferences and backup tab I do not have the option to manage back up - the only thing i can click is 'set up'

Re: desktop

Walter
Dropboxer
Sorry to hear you're having issues with this @fta12.

Can you send us the app's exact status as shown in your system tray/menu bar in order to have a better look into this?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: desktop

fta12
Explorer | Level 3

The drop box app is in my tray/menu bar and my desktop background has changed picture and all my files are no longer on it 

Re: desktop

Walter
Dropboxer
Is it still syncing or showing 'up to date' @fta12?

Could you try unlinking this device from your account's Security page and let me know if it helped?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    fta12 Explorer | Level 3
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
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