I added new files after not using my dropbox for quite a while. It was connected to an old email address. I corrected the email address with no problem. It said the address was already associated with the account. Then I put some new files on dropbox. I then synced it with my phone. The files disappeared from my phone dropbox, but still were on my laptop. Then my laptop crashed, got a new one but the last backup was before I added my new files. And now they are just gone from all of my devices. I was under the impression they are on the cloud but I can't find them.
Mobile app - Account tab(iOS) or Settings(Android).
Could you also send me a screenshot(without personal info) of what the Dropbox icon(that’s next to your computer’s clock) shows when you click on it and what folder/file icons are in your Dropbox folder?