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document linked to office 365 wont open

document linked to office 365 wont open

Grady
New member | Level 2

I received an email indicating Dropbox has a document to view. When I click on the VIEW button, a Microsoft 365 login window appears with a blurred document behind. I use my login and it does not recognize it. I click forgot password and nothing happens. I try different login data and it takes me to yahoo home page. 

I am wondering if there is a glitch or is it spam

1 Reply 1

Re: document linked to office 365 wont open

Hannah
Dropboxer

Hey @Grady, thanks for reaching out to the Dropbox Community.

 

Would you mind checking the address this email came from?

 

Was it an official Dropbox address, or was this perhaps a file shared with you by someone you know?

 

Can you also send me a screenshot of the email you received and a screenshot of the Microsoft login page you see?

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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