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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Explorer | Level 4

Same problem here Kubuntu 18.10 (KDE/Plasma desktop).

As if dropping support for any FS other than ext4 wasn't enough to drive us away? :(

Highlighted

Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Dropboxer
Dropboxer
Hey peeps, thank you all for your feedback!
 
I just wanted to let you know that our team have been informed and are looking into this. We’ll get back to you as soon as there’s any further update on the matter. 
 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Explorer | Level 3

That worked for me.  In case it helps, here's a list of the additional dependencies.

nautilus-dropbox

libappindicator1

libindicator7

python-gpgme

Highlighted

Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

Since the ubuntu nautilus-dropbox packaging for the 2015.10.28 release works, I tweaked the packaging files to build against the new 2018.11.08 sources with those patches that are still applicable. The same issue with the missing Dropbox menu bar icon still occurs with that build indicating that this is definitely upstream breakage.

Highlighted

Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

Hey, I'm experiencing the same problem in two computers which I had recently (fresh) installed Ubuntu 18.04 (no Unity). I have dropbox apt source and around a week ago there was an update of the dropbox package. Some time after the update, the tray icon disappeared but the daemon is still working and my files are being uploaded.

It's annoying because I normally pause dropbox while I'm working/compiling and now I have to do it through the terminal client.

I cannot reproduce the message by RobJohnson. I'm using dropbox 2018.11.08

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Explorer | Level 4

Hello, I'm running Ubuntu 16.04LTS and the same thing happened to me. The Dropbox service is still running and synchronizing, but the indicator is gone. This hapened after I performed a system update.

Please help

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Dropboxer
Dropboxer

Hey folks,

Sorry about the disruption! I'm looking into the issue now.

As a temporary workaround, you can install the previous package, v2015.10.28, here:

 - 64-bit package

 - 32-bit package

Best,

Samer

Highlighted

Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Dropboxer
Dropboxer

Hey all,

We've fixed the issue with the dropbox nautilus package. The Linux install page on dropbox.com doesn't currently have the right package (it'll be updated in a day), but you can run the following to update to the correct and fix the tray.

sudo apt-get update
sudo apt-get install dropbox
# The fix is in v2018.11.28, so the above command should
# print out this: # Setting up dropbox (2018.11.28) ... # Restart nautilus so it picks up the new package nautilus --quit # Restart Dropbox if it's running so it will create the tray # icon successfully. dropbox stop dropbox start

If you want to install the packages yourself, you can download them from these links:

 - 64-bit package

 - 32-bit package

 

Sorry again for the disruption!

Best,

Samer

View solution in original post

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

Thanks for the update! It fixes the problem for me.

While we're talking about issues with the Dropbox icon & menu, I've noticed that the first time I right-click on the icon, the menu opens too low, with most of the options off the screen. The second time I open the menu, I can see all of the options. I've noticed this problem for a while now, even before the latest update.

Here's a GIF showing the glitch:

image host

It's not a major issue, but I thought I should report it. My OS is Kubuntu 18.04 (Plasma 5 desktop).

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

New member | Level 2
New member | Level 2

Thanks Samer. The update is through and problem is fixed (Ubuntu 16.04 Unity).

Elwyn

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