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dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 6

This update has fixed the problem in my two computers. Thanks!

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Explorer | Level 4

Fixed on KDE Plasma 5(.14.4) for me as well.

I also see the first-menu-too-low as mentioned by mrbumpy409 above, by the way.

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

New member | Level 2
New member | Level 2
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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

 The problem is eliminated here on Ubuntu Xenial with the 2018.11.28 release.

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Dropboxer
Dropboxer

Thanks for the report, I'll take a look (if I can get KDE working in my vm, that is...). We only "officially" support the default desktop environments that ship with Ubuntu and Fedora, so I can't promise when we'll fix it.

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

Thanks for looking into it, Samer!

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

Thanks for the fix. It works now.

 

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 7

The fix does not work for me in 18.10.

 

$ sudo apt install dropbox
Reading package lists...
Done Building dependency tree
Reading state information...
Done dropbox is already the newest version (2018.11.28 )
0 upgraded, 0 newly installed, 0 to remove and 4 not upgraded

 

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Dropboxer
Dropboxer

@bandtank I just tried installing Dropbox in a new 18.10 vm and the icon showed up. Is there anything special about your environment?

 

@mrbumpy409 For some reason, I wasn't able to reproduce that issue on Kubuntu 18.04. We only create the menu when you click the icon, so there may be a race between the "status notifier" plugin showing the Dropbox menu and Dropbox creating the menu.

I changed how the Dropbox menu is created slightly in the latest beta (now it's created at least once on start up), which may help a little bit, though I don't think it'll solve the whole issue. If you want to try it out, you can download it from this page: https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-64-3-121/m-p/317546

To install it, untar the tarball in your home directory (it will overwrite the files in ~/.dropbox-dist).

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Re: dropbox_2018.11.08_amd64.deb doesn't produce a dropbox menu on Ubuntu 16.04 xenial

Helpful | Level 5

@samertm: Well, things have improved somewhat with the latest beta. Now, instead of only seeing the topmost menu item the first time the menu is created, I can see the top five items (ending with "Get More Space").

Thanks for trying to fix this

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