We use cookies to provide, improve, protect, and promote our services. By using our site, you agree to our use of cookies. To accept only non-essential cookies, click "Decline".
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dropbox doesn't start

dropbox doesn't start

pkroll
New member | Level 2
2 weeks ago

Since a few days my dropbox headless installation isn't running anymore on my debian system.

 

Updating it didn't solve the problem, the output afterwards was:

 

May 04 14:07:44 sp3 systemd[638]: Started dropbox daemon.

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: locating interpreter

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: logging to /tmp/dropbox-antifreeze-e51yoF

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: initializing

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: initializing python 3.8.8

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: setting program path '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/dropbox'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: setting python path '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267:/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/python-packages.zip'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: python initialized

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: setting args

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: running dropbox

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: applying overrides

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: enabling allocator metrics

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: running command

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:44 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/apex._apex.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:45 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/tornado.speedups.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:47 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:49 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'

May 04 14:07:49 sp3 dropboxd[32246]: !! dropbox: fatal python exception:

May 04 14:07:49 sp3 dropboxd[32246]: Traceback (most recent call last):

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen importlib._bootstrap>", line 991, in _find_and_load

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen importlib._bootstrap>", line 975, in _find_and_load_unlocked

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen importlib._bootstrap>", line 655, in _load_unlocked

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen importlib._bootstrap>", line 618, in _load_backward_compatible

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/client/main.pyc", line 501, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/foundation/navigation_service/factory.pyc", line 21, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/foundation/navigation_service/navigation_service_impl.pyc", line 50, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/foundation/html_views/electron/manager_factory.pyc", line 14, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/foundation/html_views/local/common/local_view_factory.pyc", line 32, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/client/features/model_registry.pyc", line 13, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/client/features/generated_models.pyc", line 295, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<frozen zipimport>", line 259, in load_module

May 04 14:07:49 sp3 dropboxd[32246]:   File "dropbox/client/features/previews/view_anchor.pyc", line 103, in <module>

May 04 14:07:49 sp3 dropboxd[32246]:   File "<_bootstrap_overrides>", line 153, in load_module

May 04 14:07:49 sp3 dropboxd[32246]: ImportError: libglapi.so.0: cannot open shared object file: No such file or directory

May 04 14:07:49 sp3 dropboxd[32246]:  (error 3)

May 04 14:07:49 sp3 systemd[638]: dropbox.service: Main process exited, code=killed, status=6/ABRT

May 04 14:07:49 sp3 systemd[638]: dropbox.service: Failed with result 'signal'.

May 04 14:07:50 sp3 systemd[638]: dropbox.service: Service RestartSec=1s expired, scheduling restart.

May 04 14:07:50 sp3 systemd[638]: dropbox.service: Scheduled restart job, restart counter is at 109.

May 04 14:07:50 sp3 systemd[638]: Stopped dropbox daemon.

 

 

Found a similar issue and followed the steps to solve:

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Headless-install-on-Debian-libglapi-so...

 

now it conitnues after:

May 04 14:07:49 sp3 dropboxd[32246]: dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'

 

But suddenly stops on startup:

 

dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'

dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/PyQt5.QtCore.cpython-38-x86_64-linux-gnu.so'

dropbox: load fq extension '/rma/home/.dropbox-dist/dropbox-lnx.x86_64-121.4.4267/PyQt5.QtGui.cpython-38-x86_64-linux-gnu.so'

 

Anyone had that problem and a solution for it?

  • 0 Likes
  • 1 Replies
  • 77 Views
0 Likes
Reply
1 Reply 1

Re: dropbox doesn't start

Здравко
Super Collaborator | Level 20
2 weeks ago

Ok, I would say you have resolved your issue (missing mesa library). What's wrong actually? 🤔 Are there other follow up error messages? What's the result of:

dropbox status

 

0 Likes
Reply
Poll
Do you work or study in the creative industry? If so, which area?
Show Choices
Hide Choices
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Здравко Super Collaborator | Level 20
What do Dropbox user levels mean?
Need more support?