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dropbox installation failed with error 0x8004070c

sharksushi
Explorer | Level 3

dropbox installation failed with error 0x8004070c

 

Is this a permissions errror?

1 Accepted Solution

Accepted Solutions

Re: dropbox installation failed with error 0x8004070c

Dropboxer
Dropboxer
As suggested in the links that @Rich provided, try installing our app after disabling anti-virus, proxy, firewall, or other security software. 
Let us know. 
Thanks
 
[This thread is now closed. If you have a similar or new question, you can ask here]



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


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4 Replies 4

Re: dropbox installation failed with error 0x8004070c

Dropboxer
Dropboxer
Hey @sharksushi, welcome to our community! 

What version of our app are you installing?
 
I’ve seen similar errors and issues when users are on beta builds of our app. A beta version is denoted by a xx.3.xx, instead of the xx.4.xx. If you are on a beta build, it means that you have opted in to Early Releases in your online account settings. I recommend that you switch this off, and then install our stable build. 

I suggest that you uninstall our app (if you can), then download the offline installer of our latest stable version, 40.4.46, and install it. During the installation, I suggest that you disable any anti-virus or other security software. 
 
Let me know how this goes. 
Thanks!



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: dropbox installation failed with error 0x8004070c

Super User II
Super User II

Re: dropbox installation failed with error 0x8004070c

sharksushi
Explorer | Level 3

None of the affected users are on the beta version and are running the latest stable version. Any other thoughts?

 

Re: dropbox installation failed with error 0x8004070c

Dropboxer
Dropboxer
As suggested in the links that @Rich provided, try installing our app after disabling anti-virus, proxy, firewall, or other security software. 
Let us know. 
Thanks
 
[This thread is now closed. If you have a similar or new question, you can ask here]



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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