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error message after name change

error message after name change

jpf26
New member | Level 2

I changed the name of my administrative account on my iMac and Dropbox doesn't work now. How do I fix this? I have 2 other Mac computers that are linked to the same account.

1 Reply 1

Re: error message after name change

Daphne
Dropboxer

Hey @jpf26, thanks for posting here!

 

Are you getting any errors when trying to launch the desktop app?

 

If so, please send along a screenshot of the error or paste in the error log if there is one attached in the error with a blue hyperlink.

 

Let me know!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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