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home page view is cut off

home page view is cut off

Laina
Explorer | Level 3

Hello, I can't get the screen view to zoom out. Everything is cut off at the top of the screen and I can't log out. Any tips?

4 Replies 4

Re: home page view is cut off

Hannah
Dropboxer
Hey @Laina, welcome to our Community!

Can you please tell me which browser is giving you this issue?

And is this happening only with Dropbox on the specific browser or other websites as well?

Can you use a different one or an incognito/private browsing window, to see if that helps?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: home page view is cut off

Laina
Explorer | Level 3

Thanks for the response! I'm using Firefox.

Re: home page view is cut off

Laina
Explorer | Level 3

I'm using firefox. This is the only window this is happening to.

 

Also, I tried a different Dropbox account and it does not it. It's only happening with one account?

Re: home page view is cut off

Jay
Dropboxer
Hi @Laina, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely to see if this helps?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Jay Dropboxer
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    Laina Explorer | Level 3
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    Hannah Dropboxer
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