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how to change dropbox drive

how to change dropbox drive

andrew21
New member | Level 2

i have 1TB space on my pc. i cannot get the dropbox app to change the storage from ssd drive to the 😧 data drive. the ssd drive is now full and dropbox will not sync. i have tried several times using the basic instructions on moving the dropbox storage to a different drive but nothing works.

1 Accepted Solution

Accepted Solutions

Re: how to change dropbox drive

Jane
Dropboxer
Hey Andrew (@andrew21), as I’d like to help you on the matter as much as possible, kindly note that I’ve located your previous ticket on our system & I’ve prioritized your request internally. Since my colleague has all the background details on how this has manifested itself, I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain; rest assured that you’re in safe hands.
 
Please include all additional questions you may have on that discussion, as they have direct access to your account on our tools. 
 
I hope that this gets resolved soon for you & I’m always here in case you’d need further assistance in any way. Thanks again for your cooperation & for all the time you’re devoting to work on that with our team! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1

Re: how to change dropbox drive

Jane
Dropboxer
Hey Andrew (@andrew21), as I’d like to help you on the matter as much as possible, kindly note that I’ve located your previous ticket on our system & I’ve prioritized your request internally. Since my colleague has all the background details on how this has manifested itself, I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain; rest assured that you’re in safe hands.
 
Please include all additional questions you may have on that discussion, as they have direct access to your account on our tools. 
 
I hope that this gets resolved soon for you & I’m always here in case you’d need further assistance in any way. Thanks again for your cooperation & for all the time you’re devoting to work on that with our team! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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