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Re: i have two accounts on one computer but i cant sign into one of them

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i have two accounts on one computer but i cant sign into one of them

New member | Level 2
New member | Level 2

i have two accounts on one computer but i cant sign into one of them.  have looked under every tab to try to figure out how to add another account but i cant find one

1 Reply 1

Re: i have two accounts on one computer but i cant sign into one of them

Dropboxer
Dropboxer

Hi there @hmr83 - happy Friday!

Could you first clarify if one of those accounts are part of a Dropbox for Business team account? 

I'm only asking because you can connect two accounts on a computer that's running the desktop app only if one of them is a work account (one of our Dropbox for Business teams plans). This won't be available for you if those accounts are both individual accounts, be them on the free, Basic plan or the upgraded Plus or Professional ones. 

In any case, keep me posted please! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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