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iMac-screenprints to DROPBOX

iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

Suddenly my screenprints on my iMac no longer appear in map SCREENPRINTS/ DROPBOX but are transferred to my DESKTOP, which I do not want. How and where to commmand them back to DROPBOX ???

Jørgen Kristensen

1 Accepted Solution

Accepted Solutions

Re: iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

THANK YOU to Lori across the Atlantic, I imagine !!!

Switching immediatly to the stable version as you proposed all my DROPBOX-transfers work again and both Screenprints and Pictures from my Leica camera are ''taken in'' again !!! So you be praised !!!

Yours Bj1511Bj from Denmark !!!

View solution in original post

10 Replies 10

Re: iMac-screenprints to DROPBOX

Walter
Dropboxer

Hi @Bj1511Bj, thanks for posting on our Community!

Can you please check your app's preferences (in the Backup tab) to see if screenshots are toggled on there?

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

Thank you very much!

I have followed your advice checking my Preferences from my DROPBOX app. in the menu-line on my old iMac with mac OS High Sierra, version 10.13.06, but after several hours it does not work, and I have to accept my screenshots to go to my clipboard.

To my great annoyance!

Yours Bj1511Bj

 

Re: iMac-screenprints to DROPBOX

Megan
Dropboxer
Hey @Bj1511Bj, I'm sorry to hear the issue remains after trying what Walter suggested!

Can you locate your Dropbox icon, (next to your WiFi) hover your mouse there and let me know what the version of the app you're using? 

Thank you!
 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

Yes sir!

Here you are: My Dropbox-app-version has nr. 120.3.4579

Yours Bj1511Bj

Re: iMac-screenprints to DROPBOX

Megan
Dropboxer
Hey @Bj1511Bj!

You're currently running a beta version of the desktop app, which might be causing the issue. 
 
Can you try switching to the stable version, and let me know if this works? 

To do so, visit your account settings here and toggle off "Early releases" at the bottom. Then, download and install the stable version from here.
 
Cheers!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

THANK YOU to Lori across the Atlantic, I imagine !!!

Switching immediatly to the stable version as you proposed all my DROPBOX-transfers work again and both Screenprints and Pictures from my Leica camera are ''taken in'' again !!! So you be praised !!!

Yours Bj1511Bj from Denmark !!!

Re: iMac-screenprints to DROPBOX

Megan
Dropboxer
Hey @Bj1511Bj

Awesome! Glad to hear this did the trick for you! 

If you have any other questions, we're always here so give us a shout!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: iMac-screenprints to DROPBOX

Bj1511Bj
Helpful | Level 6

Please, try to explain to me, how my DROPBOX under SETTINGS can change from 15 years old effective stableversion 119.4.1772 to ineffective betaversion 120.3.4579 ??? I did nothing at all !!!

Yours Bj1511Bj

Re: iMac-screenprints to DROPBOX

Megan
Dropboxer
Hey @Bj1511Bj!

Have you checked in the past, and made sure you had the Stable version installed on the app? 

Thanks!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Bj1511Bj Helpful | Level 6
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