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iOS 12.3, Dropbox App shows constant error

New member | Level 2
New member | Level 2

Hi there,

For some reason the Dropbox app on my phone does not allow me access. There is a pop-up error that directs me to download the "Internal dogfood build rather than the app store version". 

However if I download the "dogfood build", iOS does not allow me to use that app. Not sure what to do here, I cannot access the app at all while that error shows. 

I have tried removing and reinstalling the app to no avail. I also have a Dropbox work account (I am an employee), could this potentially cause some conflict? 


Thanks in advance! 
IMG_7250.PNG

2 Replies 2
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Re: iOS 12.3, Dropbox App shows constant error

Dropboxer
Dropboxer

Hi! You'll be able to get better help from an internal dropbox resource meant for IT. This forum is only for supporting the Dropbox public APIs so there's not really anything we can do to assist. 

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Re: iOS 12.3, Dropbox App shows constant error

Dropboxer
Dropboxer

Hey there @casemace - how are you today?

I just stumbled upon your post and I was wondering if you managed to resolve your concern in the end. 

If you did, could you share with us what worked for you?

Thanks so much!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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