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iOS Siri Shortcuts, Using “Get File” With Dropbox

iOS Siri Shortcuts, Using “Get File” With Dropbox

nuwen
New member | Level 2

I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a specific folder in Dropbox. The problem I’m running into is on the other end when I attempt to write a workflow that selects all photos from this folder and saves them to iOS Photos. It appears as though the “Get File” action in Siri Shortcuts doesn’t properly retrieve all files contained in a prespecified File Path when this action is used with a Dropbox location. Instead, the action returns a mostly white JPG with the name of the referenced folder displayed in the upper left hand corner. By contrast, “Get File” actions pointed at a specific iCloud Drive File Path properly return the contents of that folder. Am I doing something wrong or is Dropbox just not compatible with iOS Files / Siri Shortcuts?

Thanks,

Ben

B26F67B5-3DE5-4D37-BABD-BDD19EFA85FD.jpeg

1 Accepted Solution

Accepted Solutions

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

palcaide
Helpful | Level 7

As we expected, IOS 12.1 update has solved the issue. 

Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.

Great!!

View solution in original post

30 Replies 30

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

Jay
Dropboxer
Hi there, since iOS 12 and Siri shortcuts are relatively new, most likely there isn’t any integration or compatibility with the Dropbox mobile app.
 
I’ll forward this suggestion to our dev team for their consideration in future!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

xDISHMASTERx
Explorer | Level 4

Here's another vote for fixing this. Thanks!

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

palcaide
Helpful | Level 7

You’re doing right. Before update to IOS 12, Workflow app and Dropbox did work fine together, and automation in managing files for productivity were wonderful. But now, with IOS 12 Shortcuts app, this kind of automation is not possible with Dropbox. Till a fixing is done, I´ll move my main folders to iCloud Drive ☹️☹️☹️. Shortcuts still work fine there. I don’t like this, I prefer Dropbox, but it simply doesn’t work.

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

Corey_CMPMS
Explorer | Level 3

Follow up. But how did you write a workflow that successfully saves selected photos frfrom m the iOS Photos app? When I write the destination patch, Shortcuts is renaming the file to the last thing in the path. For instance in your example my shortcut would rename the file “photos” and put it in the “for sadye” folder. So then it won’t put any more files in there because it is renaming every file to “photos”. Any help would be appreciated 

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

nuwen
New member | Level 2
I ran into this as well. You need to add a “/“ to the end of the path so that the final segment is interpreted as a directory rather than a filename.

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

Gugavitrola
New member | Level 2
You are a genius! Your tip worked perfectly! Tks a lot

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

Jay
Dropboxer

Hi @Gugavitrola, let us know which response was best, and mark it as a solution so all others can use it too!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

palcaide
Helpful | Level 7

I’m sorry Jay, but the initial question remains unsolved: the “Get file” action in Shortcuts app DON’T returns the list of the files in a given Dropbox folder. With or without the “/“ at the end of the path.

The solution given by nuwen refers to the “Save file” action, that works fine.

Re: iOS Siri Shortcuts, Using “Get File” With Dropbox

Jay
Dropboxer
Thanks for the update, I’ll keep the dev team advised that this issue isn’t related to to the solution provided.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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