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iPad 2 won't connect

iPad 2 won't connect

juanaugustin
Explorer | Level 3

I have been kicked out  of dropbox, With iPad2, IOS.

WHY?

NO PREVIOUS NOTICE?

ARE YOU IN WITH APPLE TO BUY NEW iPads?

Mine works perfectly well.

Dropbox is 14 years old and and I did not change it for a newer file hosting

4 Replies 4

Re: iPad 2 won't connect

Rich
Super User II

@juanaugustin wrote:

I have been kicked out  of dropbox, With iPad2, IOS.

WHY?


The 2nd generation iPad can't be upgrade beyond iOS 9.3.6. The Dropbox application requires iOS 12 or higher. It has been a couple years since the Dropbox app worked correctly on iOS 9. Those older versions of Dropbox are no longer supported and can't connect to the service.

 

Hi @juanaugustin, as @Rich says, the iPad 2 would be runn...

Jay
Dropboxer
Hi @juanaugustin, as @Rich says, the iPad 2 would be running an older version of iOS, so it isn't supported by the Dropbox mobile app.

You should still be able to access your account from the Dropbox site directly or from a compatible device.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: iPad 2 won't connect

Juanaugustin1
New member | Level 2
Thanks for your replies. Older versions of Dropbox are no longer supported: by apple or dropbox?
Still unfair ( to me)

Re: iPad 2 won't connect

Jay
Dropboxer
Yes, you can submit the ticket under your current account you're using to write the post.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    Juanaugustin1 New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
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