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iPhone 12 dropbox did not transfer

iPhone 12 dropbox did not transfer

sugar14
Explorer | Level 3
‎01-05-2021 09:25 PM

My dropbox from my old phone did not transfer over to my new iPhone 12 what do I need to do?

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Re: iPhone 12 dropbox did not transfer

Walter
Dropboxer
‎01-06-2021 01:53 AM

Hi @sugar14; welcome to our Community!

 

Have you tried installing the mobile app on your new iPhone and logging into the same account as your previous one? 

 

Let me know how it goes!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: iPhone 12 dropbox did not transfer

sugar14
Explorer | Level 3
‎01-06-2021 08:32 AM
I am going to try that! Ty!
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