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integrating existing basic account with the new professional one

New member | Level 2
New member | Level 2

I have the basic account of Dropbox. I have just set the professional (trial) account and had a try to install on Mac the Dropbox application as required. It terminated silently without any attempt to integrate the two accounts. The transfer of 100 MB took about 2 hours  at fast connection I have.

What to do?

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Betreff: integrating existing basic account with the new professional one

Collaborator | Level 10

Hi ws4!

You can only integrate two Dropbox accounts on one Mac (or PC) with the Dropbox application when one of them is a Dropbox Business account.

You say that you have a Basic and a Professional Account. They cannot be functional on one Computer at the same time by using the Dropbox Application.

You can find an explanation here. 

Kind regards,

Christian

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