cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

invalid application signature error in MacOS console logs

Helpful | Level 5

I am a Dropbox Professional user. The Dropbox client on my MacPro (recently upgraded to Mojave) is spamming the following errors to my console logs. Dropbox appears to be working correctly. I'm just curious about the error, because it looks bad, like maybe auto updates of the client aren't working.

default 06:33:00.377566 -0700 trustd Entitlement com.apple.application-identifier=G7HH3F8CAK.com.getdropbox.dropbox is ignored because of invalid application signature or incorrect provisioning profile

 

3 Replies 3
Highlighted

Re: invalid application signature error in MacOS console logs

Dropboxer
Dropboxer
Hey there @ericgoetz,
 
After doing some digging around, from what I could find it appears to be from your computer's side rather than Dropbox. While some users here might be able to provide some insight as to this error, I'd recommend either contacting Apple Support directly or doing a quick web search for the "invalid application signature" or "incorrect provisioning profile".
 
I hope that this helps, let me know if you have any other questions - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: invalid application signature error in MacOS console logs

New member | Level 2
New member | Level 2

I'm seeing this error too, although Dropbox has stopped working in my case. It crashes constantly.

Highlighted

Re: invalid application signature error in MacOS console logs

Dropboxer
Dropboxer

Hey there @atomical,

Perhaps you can try uninstall the desktop app and then download and installing again from here

If this doesn't seem to help, can you provide me a little more info on this such as when the app crashes (before or after start up etc). Also, if you're receiving an error message then please send me a screenshot of this.

Let me know how it goes - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?