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[linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

Dear all,

I have installed dropbox_2015.02.12_i386.deb on Debian jessie. When I start Dropbox via "dropbox start", the dialog appears inviting to type username and password. I cannot type anything there: some keys are not typed at all, and some produce wrong character. E.g. when I type "b" it shows "s". The only way I can enter anything is to copy the text via clipboard.

The same applies settings dialog (opened after dropbox is started).

I have no such problem with any other X application (including those running under wine). I don't have any other QT application installed to check (and I don't have system-wide libqt* libraries installed). Could something go wrong with QT settings?

11 Replies 11
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Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Dropboxer
Dropboxer

Hi there

Sorry for the delayed response - are you still having issues?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

Thanks for looking into it. Yes, the problem is still there. It was present in previous versions as well, but I have reported it for latest one I downloaded from the site (3.4.6). Dropbox is the only application that has this problem. XTerm works fine, CopyCloud works fine, Wine works fine. More over Dropbox UI (in system tray) sometime exits without showing any error. Logs in .dropbox/logs are binary. How to view them?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

I have installed newer version of Dropbox (2015.02.12) and I have the same problems.

More over Ctrl-V does not work, so I cannot paste the email/password from clipboard. Also middleclick does not work.

It seems that keyboard mapping is totally wrong. Any chance to paste the text using mouse (no context menu on right click)?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

I have found the issues which are the same like I have. The problem seems to be related to TightVNC server, which does not have xkb extension support.

I have tried to

export XKL_XMODMAP_DISABLE=1

but that does not help. Perhaps the tweak does not work because Dropbox UI is Qt-based, and not Gnome-based.

Any advice?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

New member | Level 1
New member | Level 1

I have the same problem, I check on different versions of Debian, for example 6 and 8.
I am running Xfce on both systems.
The problem is only with Dropbox app, other applications are working properly.
Any advice?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

I have not investigated further, but the problem is somehow related to XKB extension presence on X server. What X server do you use, lukasz?

Here is another related post: Part of the keyboard is not functional when working with vncserver without XKEYBOARD support

 

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Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

New member | Level 1
New member | Level 1

I have the same issue. Has anyone solved it?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

Helpful | Level 5

Jon g, tell us what is your environment (Linux distro, X Server, window manager ...)?

Highlighted

Re: [linux] When GUI is started, cannot type anything from keyboard or shown characters are wrong

New member | Level 1
New member | Level 1

The distro is Ubuntu 16.04, and I'm connecting through a vncserver sesion with tighvnc..
I have installed the preconpiled deb package.

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