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linux problem

linux problem

davidgrills
New member | Level 2

Hey,

I have a problem with Dropbox on Ubuntu 14.04.

Last week everything worked fine, but now there is an error.

"Dropbox is the easiest way to share and store your files online. Want to learn more? Head to https://www.dropbox.com/


Error: Trouble connecting to Dropbox servers. Maybe your internet connection is down, or you need to set your http_proxy environment variable.

URL that failed to download: https://www.dropbox.com/download?plat=lnx.x86_64
Error: None"

 

 

Does anyone has an idea?

 

Thanks 

David

 

 

 

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 58.4.92
bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True
machine_id: df2e5ca2-243f-72a9-095e-566a5733b7a4
pid: 16309
ppid: 2689
ppid exe: '/sbin/init'
uid: 1000
user_info: pwd.struct_passwd(pw_name='david', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='David,,,', pw_dir='/home/david', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='david', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='David,,,', pw_dir='/home/david', pw_shell='/bin/bash')
euid: 1000
gid: 1000
egid: 1000
group_info: grp.struct_group(gr_name='david', gr_passwd='x', gr_gid=1000, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='david', gr_passwd='x', gr_gid=1000, gr_mem=[])
LD_LIBRARY_PATH: None
cwd: '/home/david'
     real_path='/home/david'
           	mode=0o40755	uid=1000	gid=1000
     parent	mode=0o40755	uid=0	gid=0
HOME: '/home/david'
appdata: '/home/david/.dropbox/instance1'
         real_path='/home/david/.dropbox/instance1'
               	mode=0o40700	uid=1000	gid=1000
         parent	mode=0o40700	uid=1000	gid=1000
dropbox_path: '/home/david/Dropbox'
              real_path='/home/david/Dropbox'
                    	mode=0o40700	uid=1000	gid=1000
              parent	mode=0o40755	uid=1000	gid=1000
sys_executable: '/var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-58.4.92/dropbox'
                real_path='/var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-58.4.92/dropbox'
                      	mode=0o100755	uid=0	gid=0
                parent	mode=0o40755	uid=0	gid=0
trace.__file__: '/var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-58.4.92/python-packages-35.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-58.4.92/python-packages-35.zip/dropbox/client/ui/common/boot_error.pyc'
                      	not found
                parent	not found
tempdir: '/tmp'
         real_path='/tmp'
               	mode=0o41777	uid=0	gid=0
         parent	mode=0o40755	uid=0	gid=0
Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 724, in wrapper
  File "dropbox/client/main.pyc", line 5693, in finish_dropbox_boot
  File "dropbox/client/main.pyc", line 5291, in _init_components_for_account
  File "dropbox/sync_engine_boundary/factory.pyc", line 424, in make_sync_engine
AttributeError: 'SyncEngineFactory' object has no attribute '_NucleusClassicClient'

 

 

2 Replies 2

Re: linux problem

Здравко
Super Collaborator | Level 20

Hi @davidgrills,

It's a strange files configuration in your install. 🤔 Is your control script up to date? Can you post the result of following command (in terminal):

dropbox version

If the script is not up to date you can download and install the latest package.

To make sure everything is on clear, remove any leads of current configuration and daemon install using following command:

rm -rf ~/.dropbox*

The last command will unlink the application and you will need link it back (as a new install).

If needed, you can install the daemon by hand, using following command:

rm -rf ~/.dropbox-dist; cd ~; wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf -

Hope this helps.

Re: linux problem

davidgrills
New member | Level 2

Hi 3ApaBKo,
my installation was the repository-package: nautilus-dropbox 1.6.1-1

 

But I did as you said and now it works great!

Thank you very much!

 

I tried it bevor to install the latest version, but didn't know it was a good idea to remove these folders.

 

So thank you very much again!

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