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my webroot is not working & how to reinstall webroot?

New member | Level 2
New member | Level 2

actually i am using webroot from last 6 mounths. suddenly its icon turns red how to repair and solve it. please suggest me   

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Re: my webroot is not working & how to reinstall webroot?

Dropboxer
Dropboxer
Hey @bob005, based on your description it seems that you’re referring to a third-party application & not Dropbox, therefore I’m afraid that we can’t offer you guidance from this platform on the issue you’re facing. 
 
If I were in your shoes, I’d check my support options on their website instead, or check though their help pages on how to best address this issue. In case this issue is related to Dropbox, can you please further clarify how the two applications are connected?
 
I hope that this points you towards the right direction, though please do let me know here in case you have more Dropbox-related questions & I’ll do my best to check back with you. Happy Monday Bob!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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