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permissions error

jsims1
Helpful | Level 5

iMac 2017 MacOS Monterey 12.0.1

 

Dropbox was working great until a few days after installing Monterey 12.0.1

 

The Dropbox app will no longer load on my menu bar. After it tries I get a pop up " Couldn't start Dropbox. This is usually because of permissions error. Storing your home folder on a network share can also cause an error. For more information, click the help link below. Please contact Dropbox support with the following info for help: " with a link to different dropbox error coding after each attempt.  I have tried to figure out how to uninstall Dropbox but all your FAQ tell me to click on the icon in the menu bar which does not load. I have tried twice to download a new version of Dropbox using Dropbox Installer but each time I get an error code as well.

 

1 Accepted Solution

Accepted Solutions

Re: permissions error

jsims1
Helpful | Level 5

Found the answer that worked for me on Apple Forums.

 

Screen Shot 2021-11-26 at 2.29.53 PM.png

View solution in original post

3 Replies 3

Re: permissions error

jsims1
Helpful | Level 5

Found the answer that worked for me on Apple Forums.

 

Screen Shot 2021-11-26 at 2.29.53 PM.png

Re: permissions error

kyc117
New member | Level 2

The same thing is happening with me. For some reason, I am not able to access "full disk access". 

Re: permissions error

Walter
Dropboxer
Hey @kyc117 - sorry to hear about this.

Could you clarify if you're having an issue following these steps and if so, provide some additional information?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropboxer
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