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After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dropbox, and rebooted several times. Nothing has cleared the error. I can get to Dropbox via the browser.
Last error in log is:
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to initialize dbx cache directory |>> NtSetBasicInformation syscall: new handle |>> ACCESS_DENIED |>> Permission denied"
Well, in the end, I guess that did do it. With the prior install, there was no indication of security software blocking Dropbox. After the advanced re-installation, it appears that Windows was blocking Dropbox and once I accepted the security prompts, I am in business again.
I could not update Dropbox it wouldn't let me install the update. I uninstalled, then rebooted, cleared the regsitry etc... (Basically all your suggestions on your help files) and I still cannot install drop box. I am a premium subscriber and I rely on drop box daily this needs to be resolved ASAP
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