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"Keep your memories safe" keeps popping up

"Keep your memories safe" keeps popping up

Ogden-Smith
New member | Level 2
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Every time I connect my phone to my PC I get an annoying "Keep your memories safe" pop-up. I click on "Don't ask again" but it still asks every time. Is there a way to stop it?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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4 Replies 4

Rich
Super User II
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Disable Camera Uploads.

 

twistof8
New member | Level 2
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I have disabled upload and keep getting prompted every 7 seconds to do so

reuvel34
New member | Level 2
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to remove keep your memories safe

Lusil
Dropbox Staff
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Hey peeps, 
 
As a first step, could you confirm for me if you’ve disabled camera uploads following these steps? If you’re on a Windows OS, could you also let me know if you’ve set the AutoPlay settings accordingly? 
 
Spoiler
You can go to the AutoPlay settings on a Windows OS by:
  • Clicking on the Dropbox icon that’s next to your computer. 
  • Selecting the gear icon that’s on your Notifications menu.
  • Navigating to Preferences…
  • Going to the Import tab. 
  • Clicking on Change AutoPlay Settings. 
Let me know what you find!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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  • User avatar
    Lusil Dropbox Staff
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    reuvel34 New member | Level 2
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    twistof8 New member | Level 2
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    Rich Super User II
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