Dropbox installs & integrations
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Today I got an error when start Dropbox on my Windows 10.
"Failed to start the program... send log file to support"
It looks like a permissions issue after the last windows update.
"nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> NtSetBasicInformation syscall: new handle |>> Permission denied"
Recommended commands in CMD mode were useless
How can I send my log file to support?
Please do not offer chat bot.
I think I find the problem - Microsoft defender (windows 10, last updates).
Real time protection block dropbox synchronization.
So, I must switch off Real time protection, than start my dropbox app and switch on Real time protection again.
It`s terrible ;(
View solution in original post
The same situation:
WalterCommunity Moderator @ Dropboxdropbox.com/support
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